Hi, my water heater is leaking. Can someone come tomorrow?
I have 9:00 or 1:30 tomorrow. Which works better?
Tuesday
Your calendar
8:00
9:00Water heater, Dave M.Booked by NeverHold
10:30Quote, Lena K.
12:00
1:30Drain check, Priya S.Booked by NeverHold
Text message
Rivera Plumbing
Sorry we missed your call! This is Rivera Plumbing. How can we help?
Leak under the kitchen sink
Got it. Can we come by Thursday at 10:00?
Perfect, thanks!
TEAM
(07)
Good offices answer the phone. Great ones never miss a call.
Everything a front office does, done by AI around the clock. Hire only the roles you need. Joining soon: an email assistant and a Google profile manager.
RECEPTIONIST
Answers every call.
Incoming call · 7:12 pm
Hi, my basement is flooding. Is anyone there?
I'm sorry to hear that. Can I get your name and address? I'm texting the owner right now.
Picks up when you can't, in a natural voice. Answers questions from what you've told it about your business, takes the caller's name and number, and sends you a summary. Urgent calls get a text right away.
SCHEDULER
Fills your calendar.
Can someone come Thursday?
Thursday at 2:30 is open. You're booked in.
Added to Google Calendar
Checks your open times, then books, moves or cancels appointments while the caller is still on the line. Connect Google Calendar and they show up there.
TEXT-BACK
Never loses a missed caller.
Missed call · 10:42 am
Sorry we missed you! How can we help?
Sent 4 seconds later
Every plan comes with your own business number. Anyone who reaches voicemail gets a text from you within seconds, so they don't call the next company on Google.
REMINDERS
Cuts no-shows.
Reminder: your appointment is tomorrow at 9:00. Reply C to cancel.
C
You got an email: cancelled
Texts customers before each appointment. They can reply C to cancel, and you get an email when they do.
REVIEWS
Never forgets to ask.
Job done · 3:05 pm
Thanks for choosing us today! Would you leave us a quick Google review?
After the job, customers get a text asking for a Google review. More reviews, without you lifting a finger.
INTERPRETER
Speaks 30 languages.
¿Hablan español?
¡Claro! ¿En qué puedo ayudarle?
Switched to Spanish
Talks to callers in their language, or switches to it on its own.
AWAY MODE
Covers you when you're off.
We're away until Monday. Leave your name and we'll call you back first thing.
Added to your call-back list
Turn on away mode and callers hear when you're back. Everyone who needs a call back ends up on one list.
The proof
118hours back every year.
That's 2 h 16 min every week, about 15 full workdays or 39 free evenings a year.
+23 minMon
+23 minTue
+23 minWed
+23 minThu
+23 minFri
+14 minSat
+9 minSun
The time calls and texts take each day, handed to your team and back to you.
An estimate, not a promise: 20 calls and 7 jobs a week, about 4 minutes back per call your team handles and 8 per job (booking, reminder and review request). Owners of growing businesses spend 36% of a 45.5-hour week on admin (Time etc and Censuswide, 2023).
Set up in an afternoon
010203/ 03
010203
Pick your team
Choose only the roles you need. Paste your website and your team learns your business in minutes.
Forward your missed calls
Keep your number. Calls you don't answer go to your team.
Take your time back
Your team answers, books, reminds and follows up, and sends you a summary. You finish the job and go home on time.
Free demo · 90 seconds
Try it with your business.
Tell us about your business, then talk to your AI receptionist right now, through your microphone. Free, up to 90 seconds.
Everything owners ask before they hire their team.
Your team
Are there real people on the team?
No. Every role is done by AI, day and night. You stay the boss: you get a summary of everything, and you decide what it handles on its own.
Will my customers know it's an AI?
It sounds natural and speaks in full sentences. It tells callers the call is recorded, and says it's an AI if they ask.
What languages does it speak?
30 languages, including English, French, Spanish and German. You can also set it to detect the caller's language on its own.
Setup
Do I need a new phone number?
No. Keep your number and forward the calls you don't answer. You also get your own NeverHold number to put on your website or Google listing.
What if it gets something wrong?
It only uses what you tell it about your business, never makes up prices, and emails you a summary of every call (urgent ones get a text right away). You set the rules for what it can handle on its own.
Cost
What happens when my minutes run out?
No surprise charges. Calls ring your own cell if you add one, and callers get your automatic text-back until your minutes reset on the 1st.
